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FAQ
Frequently Asked Questions
Please refer to our Refunds & Exchange Policy page for terms and conditions.
No. We fulfill delivery for every single order as we are an online store.
All jewelry we stock are made from premium stainless steel {316L, 304 and titanium steel} and pvd plated with several layers of real 18 karat gold.
No. it is set in the finest, premium 925 sterling silver and gold or rhodium plated.
Most of our leather goods are made from premium top grade cowhide leather. Where it's a different animal hide, it will be communicated in the product's description.
No. We are a strictly online store operating in Lagos, Nigeria.
The easiest and quickest way to navigate through all of our products is by clicking on the 'Explore Our Curation' button on the home page or the 'Categories' page on the menu bar.
The process typically takes between 15-20 business days depending on the creation process and international shipping duration after which local shipping commences immediately. If and when the process is extended beyond 20 business days {which is almost never}, the customer will be duly notified and kept abreast of goings on.
Absolutely! Every design shopped from our moissanite collection comes with a GRA certification of stone authenticity, color and clarity.
Our pre-order processing time is typically 15-20 business days.
Between 14-18karat of yellow gold and rhodium plating on premium 925 sterling silver. The exact karat of gold used per design will be specified in the product description.
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